BW9 TERMS AND CONDITION

Local Market

As BW9 caters to the local audience of sports betting, slots fans and gaming enthusiasts, the platform is available in several popular languages that include English and Tagalog with support for additional languages being constantly added as we roll out our platform to other markets. We strive to become the leading destination for sports betting fans locally providing the most competitive casino local in the market and the latest secure technologies.

TERMS AND CONDITION

General Introduction and definition

These terms and conditions constitute the complete, final and exclusive agreement between the Account Holder and BW9, and govern the contractual relationship between BW9 and the Account Holder. The BW9 Terms and Conditions supersede and merge all prior agreements, representations and understandings between the Account Holder and BW9. By opening an BW9 Account, registering, logging-in, using the Services, participating in the games, or accepting any Prize, a visitor or an Account Holder fully understands and agrees:

BW9 reserves the right to update, amend, edit and supplement the BW9.com.ph Terms and Conditions at any time. Any substantial amendment to the BW9 Terms and Conditions herein shall be notified in advance by BW9 to the Account Holder before coming into effect.

All references in the BW9 Rules to the singular shall include the plural and vice versa. All references to “the” shall include “a/an” and vice versa. The account holder must read this agreement carefully and completely before accepting the services. This agreement forms a legally binding agreement between the account holder and When an account holder clicks the “Register” or “Complete Registration” button during the registration process and uses the software specified below, it means that he/she fully agrees to the rules and terms listed in the agreement, privacy protection rules, and other related gambling and website regular updates. Any violation of this agreement, will have the following consequences (deprivation of membership, account closure, confiscation of funds or other related legal proceedings).

Member‘s Basic Information

​To become a BW9 Member, new players may either personally register onsite or through remote/online registration. Mandatory information of the player and one (1) valid government issued Identification (ID) Card must be presented. Only persons twenty-one (21) years of age and above and not among the banned personalities as provided under the Memorandum Circular No. 6, series of 2016, of The Office Of The President, shall strictly be allowed to register and avail of the services of a remote gaming platform.

Communication Opt In

In order to improve your experience with us, BW9.com.ph may send you communication materials, including but not limited to administrative and law mandated announcements, projects, campaigns, or promotional materials. E-mail, SMS, Phone Calls, Social Media (Facebook, Instagram, Viber,Twitter etc.)

Collection and Privacy Statement

BW9 collects your personal information as a requirement of the Philippine Amusement and Gaming Corporation (PAGCOR) and for the purpose of providing you with our services. Other than PAGCOR, our company needs to share your information with vital suppliers, third-party service providers, related companies and subsidiaries to provide you with our services, administration of your account, accounting, market study promotions, play tracking, profiling and loyalty points, promotional games, release of prizes and such other allied services.

In processing your personal information our company adheres to a strict privacy policy in accordance with Republic Act No. 10173 or the Data Privacy Act of 2012. In addition to the above-mentioned purposes, our company collects personal information, which will be used to facilitate the transaction, track and administer your account, and improve efficiency in providing you with our products and services.

Our company shall keep the Member’s information strictly confidential. The information you give us will not be sold, shared to subsidiaries, third-party service providers, suppliers, related companies or made available to the public, except in line with the disclosed purposes, in the course of our ordinary business, or when authorized by and in accordance with Philippine law or any valid order of the court or government agencies.

our Company applies strict security measures and uses automated systems to make sure that the Data Privacy standards for confidentiality, integrity, and availability of your personal data are met. Our employees are trained to handle your personal data and we have internal controls in place to avoid and handle personal data breach

Our Company is governed by the laws of the Republic of the Philippines. For all intents and purposes, the storage location of all personal data collected is in the Philippines.

our information shall be kept in our system for as long as your account is active and for a period of at least one (1) year from your last visit. or any complaints, which includes but is not limited to the handling, correction, or request for deletion of your personal information, you may email at [email protected]

Terms and Condition of membership

BW9 has the right to deny application or terminate the membership of any individual who violates the terms and conditions of the membership or provides false or inaccurate information during the membership registration. Member’s Affirmation and Consent

I am 21 years of age or older, I have read and understood Terms and Conditions of membership and agree to abide by them, as amended from time to time and declare that the details in this application are true and correct. I acknowledge and agree to be bound by, and undertake to comply with, the house rules, regulations, and policies issued by the Philippine Amusement and Gaming Corporation concerning the operations and management of this establishment.

I also read and understood the company’s Collection and Privacy Statement, and I freely give my informed consent to the collection and the uses of my personal information. I understand that withdrawal of this consent will result in the deactivation of my membership. I am required to complete the Know Your Customer requirements prior to my first withdrawal or within seven days, whichever comes first.

I am aware that funding, withdrawal, and/or transfers from and to a payment/banking solution other than my registered account may cause suspension, termination of my account, subject to further verification of BW9.com.ph

I may make transactions to a 3rd party, such as GCash, Paymaya, etc. through BW9 Remote Gaming Platform. By using the services, I agree that BW9 may use all information, including personal and billing information, provided by me to BW9 in the course of using the Services (“Payment Instructions”). I acknowledge and agree that it is my sole responsibility to ensure that all my funding and withdrawal transactions are correct, complete, and accurate in all respects and I understand that time is required to process my account instructions. The account instructions provided by me will be treated as final and executory. Further, by providing BW9 with my account instructions, I agree to deposit/withdraw or allow BW9 to deduct from my account all fees and charges associated with my fund instructions.

BW9 Has no Liability

​I acknowledge and agree that no liability shall be attached to BW9 if the latter is unable to complete any funding instructions initiated by me for any reason beyond BW9’s control, including, but not limited to, the following:

• If, through no fault of BW9, my Account does not contain sufficient funds or if the deposit or withdrawal would exceed the transactional limit set for my Account;
• BW9 payment processing center is not working properly or is under system maintenance and I am aware or have been advised by BW9 about the malfunction or system downtime or maintenance before I execute the fund transfer instructions
• have not provided BW9 with the correct account information, or information that I provided becomes incorrect; and/or
• Circumstances beyond BW9 control (such as, but not limited to, fire, flood, system breakdown, technical bugs or malfunction, and/or types of players; or interference from an outside force), even if foreseeable or foreseen, that may prevent the proper execution of the transfer instructions and BW9 have taken reasonable precautions to avoid those circumstances.

Account Suspension may be implemented by BW9 due to the following reasons:

• National Database for Restricted Persons – persons banned from gaming
• Multiple accounts – only one (1) remote gaming platform account shall be allowed per player per remote gaming platform.
• Promo and Chips Abuser – engaged in activities that are in breach of our promotional guidelines.
• Underage and Banned Personalities – only persons twenty-one (21) years of age and above and not among banned personalities
• Other transactions that may be deemed suspicious and subject to further investigation upon the sole and exclusive discretion of BRSTWAY9.COM
• Use of bot software is not permitted and, if the player is found to have used such software, it will be considered cheating, and the player may be sanctioned accordingly.

Transaction Policy

For players who use credit/debit cards or any other type of payment method, the bank card name must be the same as the account holder’s name when registering. If the bank card name is inconsistent with the account holder’s name when registering, BW9 reserves the right to refuse any transaction requested.

If the customer has debts to BW9 or any of its members, the customer must bear the responsibility of repaying the debts. In terms of payment, if a customer is suspected of fraud, including the use of a stolen credit card, or other fraud (such as recovering or subverting payment or money laundering), BW9 has the right to immediately freeze and/or close the customer’s account and confiscate the account balance, and publish its information (indicating its identity) to any online entertainment websites, banks, credit card companies, and related institutions and individuals that have the right to access this information. Any costs incurred by BW9 will be incurred by the perpetrator involved in the said malicious activities. Refund Policy

• No refund can be completed once the alleged deposit (including the bonus) has been played using the BW9 Services.
• A refund request will only be considered if it is requested within the first twenty-four (24) hours of the alleged transaction, or within thirty (30) days if a Player alleges that another individual (or a minor) has accessed his/her Player Account or if there was any PAGCOR violation incurred.
• BW9 reserves the right to withhold any refund or reverse transaction until the identity of the Player Account User is adequately established to its satisfaction, in order to ensure that any payment made will be honored after a refund has been made. The player agrees to provide, in case demanded, a notarized identification, or any other certified identification in accordance with the applicable Philippine laws. If such notarized or certified identification is not provided within five (5) days of the request, then such refund or reverse transaction shall not be affected, the Player Account shall be closed and BW9 shall forfeit all funds in the Player Account. Such a decision shall be final, binding and not subject to appeal.

KYC Policy

BW9 Know Your Customer Policy or the KYC Policy is designed to prevent and mitigate possible risks of BW9 being involved in any kind of illegal activity.

Both international and local regulations require BW9 to implement effective internal procedures and mechanisms to prevent money laundering, terrorist financing, drug and human trafficking, proliferation of weapons of mass destruction, corruption and bribery and to take action in case of any form of suspicious activity from its Users.

KYC Policy covers the following matters:

• Verification procedures.
• Sanctions and PEP lists screening.
• Compliance Officer
• Monitoring Transactions.
• Risk Assessment.

BW9 identity verification procedure requires the User to provide BW9 with reliable, independent source documents, data or information (e.g., national ID, international passport, bank statement, utility bill), one time video call verification and selfie with the valid ID. For such purposes BW9 reserves the right to collect User’s identification information for the KYC Policy purposes and verify it within 24 hours. The following documents will be the acceptable IDs according to the PAGCOR Regulatory Framework:

List of Accepted IDs:

• National ID
• Driver’s License
• Passport (only accepts Philippine Passport) Other Accepted IDs
• UMID
• Philhealth ID
• BIR (TIN)
• Voter’s ID
• SSS (with DOB)
• Postal ID
• Alien Certificate of Registration Immigrant Certificate of Registration

BW9 will take steps to confirm the authenticity of documents and information provided by the Users. All legal methods for double-checking identification information will be used and BW9 reserves the right to investigate certain Users who have been determined to be risky or suspicious.

BW9 reserves the right to verify User’s identity on an on-going basis, especially when their identification information has been changed or their activity seems to be suspicious (unusual for the particular User). In addition, BW9 reserves the right to request up-to-date documents from the Users, even though they have passed identity verification in the past